Telecoms support Sheffield

Phone systems

An essential part of business

Most companies now understand that old analogue and digital (ISDN) phone systems are on their way out. At Tenacity, we have experience of supplying and managing Internet based phone systems. For customers on a support contract with Tenacity, we can arrange highly attractive call packages including unlimited landline and mobile calls, and unlimited trunks (lines). 

modern phone system

Modern phone systems

Our cloud and on-premises solutions offer all the features you could imagine in a modern phone system including: voicemails, music on hold, IVR, call queuing, call recording and reporting. Our modern handsets are easily adopted by users, and support wired and wireless headsets, multiple lines, visual display of caller ID, and easy hold transfer and speakerphone functions.  

Modern phone system
Modern phone system

Modern phone systems

Our cloud and on-premises solutions offer all the features you could imagine in a modern phone system including: voicemails, music on hold, IVR, call queuing, call recording and reporting. Our modern handsets are easily adopted by users, and support wired and wireless headsets, multiple lines, visual display of caller ID, and easy hold transfer and speakerphone functions.  

Telecoms support Sheffield

Best placed to support you

Telecoms companies are no longer the best placed to install configure and manage modern network based phone systems. Modern phone systems and their hardware are IT devices that connect to the same network and switches as your IT network. The PBX is now software driven. The connection to the rest of the telephone network is via your Internet connection, the same as your PCs. The best companies to manage these systems are IT companies. 

Free IT consultation

Book a free audit with us today

Telecoms support Sheffield
Telecoms support Sheffield

Best placed to support you

Telecoms companies are no longer the best placed to install configure and manage modern network based phone systems. Modern phone systems and their hardware are IT devices that connect to the same network and switches as your IT network. The PBX is now software driven. The connection to the rest of the telephone network is via your Internet connection, the same as your PCs. The best companies to manage these systems are IT companies. 

Free IT consultation

Book a free audit with us today

Why use us for your telecoms?

Expertise

We have been using and installing Internet based phone systems at Tenacity for almost 20 years. 

Cost

As we aren’t only a telecoms company, we can offer very attractive costs for customers who already have an IT support contract with Tenacity. 

One point of contact

If there’s an issue, you won’t get any confusion over where the responsibility lies. If we support the phone system, you will only need to call us to get it resolved. 

Meet PowerQ

We are excited to be able to offer our customers PowerQ, a Sheffield based start-up which gives the power to visualise call data. The software allows data to be pulled from your Asterisk or FreePBX system and then collates and displays the data into the metrics you need. From queue times, abandoned calls and call volumes, PowerQ gives you the overview of your phone system in order to make key decisions to maximise efficiency and capitalise on opportunity.

Meet PowerQ

We are excited to be able to offer our customers PowerQ, a Sheffield based start-up which gives the power to visualise call data. The software allows data to be pulled from your Asterisk or FreePBX system and then collates and displays the data into the metrics you need. From queue times, abandoned calls and call volumes, PowerQ gives you the overview of your phone system in order to make key decisions to maximise efficiency and capitalise on opportunity.

Proud to be SwitchVox partners

Switchvox is a powerful phone solution that enables you to get analytics, mobile apps, call recording, call routing, presence, and much more, and Tenacity are proud to be certified partners with them.